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Communities

Our stakeholders have unique and evolving expectations. We proactively engage with them to learn their expectations of us, and then incorporate what we learn into our business plans and actions. We work with industry associations, participate in multi-sector forums, and meet with socially responsible investors to gain diverse and valuable perspectives as we continuously improve our sustainable development programs and initiatives.

In communities where we operate, we identify stakeholders and work with them to understand their interests, concerns and culture. We work to minimize disturbances or cumulative impacts from our operations such as traffic congestion, and light, noise or odor on a case-by-case basis. We actively solicit community feedback and collaborate with stakeholders at the local, state, provincial or federal levels to implement our commitments to community engagement. We implement our commitment to community engagement through our management system.

Our Approach to Engaging Stakeholders

Stakeholder engagement activities are an integral part of our sustainability commitments. Our major businesses have engagement strategies that vary according to the nature of the local community.

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Social Investment

We believe the most effective social and charitable investments are made through strategic relationships with organizations dedicated to serving our communities, day in and day out.

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Human Rights

We are committed to respecting human rights and engaging with those who impact or may be impacted by our business.

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