Social Performance Metrics
Effective stakeholder engagement is critical to meeting our sustainability commitment and managing social risks.
|Assessment and Planning||Percentage of assets that incorporate community/social issues in risk assessment processes.||100%|
|Percentage of assets that have conducted stakeholder identification and developed and updated stakeholder engagement plans.||100%1|
|Engagement||Percentage of key individual stakeholders or stakeholder groups (as identified through stakeholder identification) with whom we have conducted the planned engagements.||82%1|
|Addressing Community Concerns||Percentage of assets that have a grievance/complaint mechanism in place.||84%1|
|Percentage of specific community concerns identified through the grievance/complaint mechanism or community engagement that were addressed through mitigation actions or operational practices/processes.||100%1|
|Indigenous Peoples Engagement||Percentage of key individual Indigenous stakeholders or Indigenous stakeholder groups (as identified through stakeholder identification) with whom we have conducted the planned engagements.2||91%3|
1 Calculated using a weighted average based on 2019 production and Social Performance Indicators reports from Alaska, Australia, Canada, China, Indonesia, Lower 48, Malaysia and Norway. Countries without production are excluded.
2 Planned engagements refer to engagements outlined for key stakeholders in the stakeholder engagement plan.
3 Average score from business units with Indigenous engagement including Alaska, Australia and Canada.