Engaging with Stakeholders

ConocoPhillips' stakeholder engagement activities are an integral part of our sustainable development commitments


Our stakeholders — those who impact or may be impacted by our business — have unique and evolving expectations. We proactively engage with them to learn their expectations of us, and then incorporate what we learn into our business plans and actions. We work with industry associations, participate in multi-sector forums, and meet with socially responsible investors to gain diverse and valuable perspectives as we continuously improve our sustainable development programs and initiatives.

Stakeholder engagement activities are an integral part of our sustainability commitments. Our major businesses have engagement strategies that vary according to the nature of the local community. We identify stakeholders and engage with them face-to-face to ensure that our activities are understood and that we consider their feedback. In regions where there are opportunities to bring local stakeholders together, we work with multi-stakeholder groups in a similar way.

Our Principles for Stakeholder Engagement: 

  • Proactively identify and seek out stakeholders.
  • Include stakeholders in the design and implementation of the engagement process.
  • Listen in order to understand stakeholders’ interests, concerns and culture.
  • Communicate openly.
  • Seek solutions that create mutually beneficial business and engagement approaches that also build long-term value for both the company and our stakeholders.
  • Follow through on our commitments and stand accountable for the results, both internally and externally.

Training and Awareness

Our approach to stakeholder engagement encompasses a broad range of activities and tools, including internal training for practitioners and sharing practices via a shared network of excellence and internal working groups.

Our internal Stakeholder Engagement Guidance document offers examples of stakeholder engagement implementation and best practices for practitioners. We’ve also focused our Stakeholder Engagement Network of practitioners on further integration of sustainable development commitments into business planning and processes.